Support & Assistance
Frequently Asked Questions
Find answers to the most common inquiries about our fragrances, orders, and services. We’re here to ensure your experience with Zyras Luxury is seamless and refined.
Complimentary standard shipping arrives within 3-5 business days. Express options available at checkout. Orders over $150 receive free shipping.
We accept returns within 30 days of purchase for unopened items. Due to the delicate nature of fragrances, we cannot accept returns on opened bottles unless defective.
Yes, we are committed to ethical practices. None of our products or ingredients are tested on animals.
All Maison Lumière purchases arrive in our signature gold-stamped boxes. A personalized gift message can be added at checkout.
To preserve the intricate notes of your perfume, store it upright in a cool, dark place away from direct sunlight and extreme temperature changes.
